Citroen has now announced that it will be integrating ChatGPT into its vehicles, just months after Volkswagen and Skoda made a similar move.

The AI-powered chatbot will be introduced into models including the C4, C4 X, C5 X, Berlingo, Spacetourer, Berlingo Van and Jumpy. Citroen states that the addition of this technology will improve the voice recognition capabilities of its vehicles, bringing them closer to natural language and making voice recognition more precise and responsive. Drivers can now use voice commands to perform a variety of tasks, such as adjusting the temperature, navigating to a destination, without taking their eyes off the road.

The use of the technology will also allow the firm's cars to transform into a travel companion as it grants them the ability to understand and answer complex questions or give advice on different subjects. The system is said to be able to offer historical information or offer tips on what to do in a city and deliver cooking recipes.

Citroen states that tests carried out in May 2024 have shown that the new system reduces by almost 68% the number of misunderstandings, and that the same tests showed that ChatGPT's level of fluidity and interactivity increased the use of voice recognition by almost 70%. Customers in cars equipped with ChatGPT can activate the voice recognition and the AI chatbot in three ways (depending on the model). These include saying the existing wake-up word "Hello Citroen", pressing the voice recognition button on the steering wheel, or by pressing the microphone widget on the display.