Working as a private-hire driver is not easy. There's vehicle rental costs to think about, the risk of running into mechanical issues, and then there's always the risk of damaging the vehicle.
But GrabRentals wants to make the job easier and asked us to find out just how it is accomplishing this by talking to one of its driver-partners.
We obviously couldn't turn down the opportunity to see how the firm is supporting these everyday heroes as they make their rounds across our sunny island. Here's what went down!
Becoming a private-hire driver
This is May. May opted to become a private-hire driver in 2015, drawn to the idea of being able to work at her own hours, the opportunity to visit different places around Singapore, as well as the chance to meet new people as she ferries them to their different destinations.
May has plenty of experience under her belt: She has driven cars including a Honda Vezel and the Toyota Prius Plus and has leased vehicles from other rental firms before opting to rent from GrabRentals.
GrabRentals: Like working with family
When asked why she has stayed with GrabRentals for so many years, May highlights the fact that the firm offers her plenty of support so she can concentrate on staying safe on the road, the high service standard that she has received whenever she visits or calls for assistance, and the fact that the staff at GrabRentals treat her almost like family.
To start, she points out that driver partners who rent from GrabRentals will be able to net themselves significant petrol discounts of up to 29+2% with Caltex as part of the GRBeyond add-on package.
On top of this petrol discount, there's also the fact that GrabRentals offers add-ons such as a Collision Damage Waiver that reduces accident-related costs to as low as $203.74, on top of a Vehicle Damage Protection of up to $3,000 upon vehicle return. All these ensure that just like May, any driver who rents from GrabRentals will be able to take to the roads without fear that they may incur high repair bills should their car get damaged.
But what has really kept May with GrabRentals all this time, she informs us, is also the relationship which has been built between herself and the firm's service staff. Part of this stems from the fact that GrabRentals' driver partners are not simply treated as business clients: They are often invited to festive holiday events together with the GrabRentals staff.
May also informs us that she has managed to secure assistance from the GrabRentals staff for a variety of vehicle issues, after having met with a vehicle battery failure herself.
And driver-partners with GrabRentals also need not fear should they fall ill.
Also offered as part of the GRBeyond add-on package, those who rent from GrabRentals can look forward to up to six days of rental recovery for their car, and up to $500 of healthcare credits should they fall ill. And for those looking to join Grab or kickstart their private-hire journey, here's the best bit: The GRBeyond add-on comes for free if you rent a brand new car from GrabRentals!
A typical workday for May
For those interested in joining as a private-hire driver, we also asked May for a bit of advice.
May informs us that she has found aiming for the incentives which Grab offers a sure way to ensure that all drivers can make the best out of their time on the road.
And even here you'll easily find support. All GrabRentals driver-partners are automatically enrolled into the GRNavigate loyalty programme wherein they will be able to earn loyalty points (which Grab calls 'wheels') which can be used to redeem a variety of food and beverage offers, grocery vouchers, or even to offset the vehicle rental cost itself!
Drivers who make it to the highest tier of GRNavigate will even get to enjoy exclusive perks including birthday gift during their birthday month, prioritised support, and much more besides!
Are you looking for the best private-hire experience you can get? Start your journey with GrabRentals! GrabRentals is the largest private-hire car rental fleet in Singapore. Whether you are interested in petrol, hybrid or electric cars, GrabRentals has a wide-ranging vehicle fleet available for you. Rent with GrabRentals and get benefits such as high sign-up bonus, fuel vouchers, and more!
Grab@Tampines is located at 18 Tampines Industrial Crescent, #01-12C, Singapore 528605 (Google Maps).
Click here to request for a callback, or see just what car's are available from GrabRental's fleet here!
